Companies from across the UK and abroad were recognised for their outstanding customer service at The WOW! Awards 2012 Gala Ceremony in London on the 3rd of December.
These prestigious awards are purely based on customer nominations for excellent service. Finalists were judged by an independent panel of experts from high profile British organisations, media and academia.
This annual ceremony has become recognised as a highlight of the British awards calendar and an emotional roller coaster. The majority of winners are front liners who have had real impact on their customers. This year’s winners included representatives from the NHS and emergency services, as well as property management companies, utility providers, housing associations and cleaners.
All of the winners at this year’s ceremony expressed their pride and appreciation.
The reception team at Tower 42 won the Front of House Award for their amazing team work and excellent customer service. They were described as being “persistently professional, positive, courteous and friendly” and they have all at one time, or another, “gone out of their way to make their customer feel special and valued”.